Legal notice

Use conditions of www.psilsport.com

The purpose of this document is to establish the general conditions of use and the general conditions of sale of the website www.picsilsport.com, and of all its sub-dominions. The domain www.pipsilsport.com is owned by SP GLOBALSPORT S.L., with commercial name PICSIL AND PUBLIC HOME IN INDUSTRIAL POLICON, CALLE A, Nº8, 31592 - CINTRUENIGO (NAVARRA), CIF: B -71320287

PICSIL reserves the right to modify the general conditions of use and the general conditions of sale to adapt them to the current legislation applicable at all times, the jurisprudential news and the usual market practices.

Both navigation through the pages of the domain www.picsilsport.com and its sub-dominions, and the purchase of any product involve the acceptance of the general conditions of use and the general sales conditions described on that page. The sale will only be applicable in Peninsula and Balearic Islands.

Modification rights

PICSIL reserves the right to modify unilaterally and at any time, without prior notice, the presentation and content of the website, its services, the general conditions of use and the right to modify or cancel the amount of an order by error by error of publication or platform.

These modifications will be to improve the page, simultaneously improving the services offered to the user.

Because it precedes, PICSIL, strongly begs that it proceeds to review and verify the general conditions of use, each of the times that access the website, being of its own responsibility not to do so and assuming it that, even so, tacitly accept their content.

Property and copyright

All the content and information presented at www.psilsport.com and its sub-domains, is owned by PICSIL. Therefore, the use of designs, logos, texts, images, videos is subject to the prior authorization of SP GLOBALSPORT S.L.

Information products, prices

5.1 Product information
PICSIL pays great attention to information related to the essential characteristics of the products through technical descriptions from their collaborating and manufacturing companies, and photographs that illustrate the products. All this is done within the limit of the technique and respecting the best market standards.

5.2 Price Information
The sales prices indicated at www.pipsilsport.com and in its sub-domains are shown in euros. VAT is included in these prices, but not the expenses of the shipping service. Shipping service costs run on the user and will be added to the total amount of the selected products. You will be informed of these expenses before confirming the order and completing the hiring process. PICSIL reserves the right to modify their prices at any time.

The prices and offers presented at www.psilsport.com are only valid for orders made through www.picsilsport.com, and they may not match other stores or PICSIL platforms in Spain.

Purchase process

6.1. Registration
To make an order it is necessary to connect to www.picsilsport.com, and register as a user, completing the electronic form following the instructions of each stage. After the registration may proceed to the purchase of your product (s).

6.2.Disponability of products
It should be taken into account that orders will be sent within the available stock limits. When accessing www.palsilsport.com, you can consult the current availability of each of the products we offer in our online store, distinguishing between: - Available: Article with stock available in the deadlines defined at point 7 (treatment and delivery of the delivery of the order) - Available on request. - Not available. - PRECANZATION: You can place your online order for your reservation to be sent to the indicated address, the day of the launch

6.3 Payment media
PICSIL puts several solutions to proceed to pay your purchase at www.palsilsport.com: Credit card payment: at www.palsilsport.com you can use the following credit cards: - Visa - Mastercard Once you have validated all the information about information about Your purchase (articles, shipping modes, delivery and billing address) A new page will appear so you choose what payment modality you want to use and enter your data. If you make the credit card payment the collection on your card will be made in deferred (except master card), that is, at the time of sending. In this way, only really sent items will be charged. You cannot make payments with cards issued outside the Spanish territory. Picsilsport.es reserves the right to reject any operation carried out by credit card. In this case we will proceed to reintegrate the cash on the original card. In these cases and if the customer is interested in continuing with the purchase of the items, we will request a bank transfer. PayPal: You can pay your purchase through PayPal. When choosing PayPal as a means of payment, the billing address indicated above will be ignored, and will be taken into account the address registered in your PayPal account for billing issues. Bank transfer: You can pay your purchase by bank transfer selected this payment media. The transfer must be made to the following account: Beneficiary: PICSIL Account number (BBVA): ES9201820374950101503714 When the transfer, the concept must be indicated concept: order number - name and surname of the person registered in the site and that make the purchase. Once the order is placed, you have a maximum period of 4 days from the date of confirmation of the same to order the bank transfer. After that period, if the payment has not been made we will proceed the cancellation of the purchase. The purchase is not considered finished until the transfer of the transfer is recorded

6.4 SHIPPING COSTS
The delivery costs depend on the category of products or the type of delivery chosen the products are delivered directly to the address or delivery address indicated by the customer, under the conditions set forth below, through the MRW messaging agency. Delivery costs are made up of a base value per order or delivery. If your order consists of products included in different classes, the total delivery costs will be the highest value of these classes. Please read the detailed explanation: Base cost The base cost represents a fixed value per article class. Rate applied to each of the defined product classes: Class 1 - Normal dimension and weight products (up to 5kg) Class 2 - High dimension and weight products (+ 5kg) The base cost represents a fixed value per article of article.

6.5.tasas and taxes.
Sales prices indicated at www.psilsport.com are shown in euros, VAT included, but do not include delivery expenses. The shipping service expenses are borne by the user and will be added to the total amount of the selected products. You will be informed of these expenses before confirming the order and completing the purchase process.

6.6. ORDER STATE:
Authorization pending - The purchase is still waiting to be registered in our database. Open - The purchase is already registered in our database and waiting to be managed by our logistics center. Picking - The purchase is already registered and identified in our database and the process of preparing your order has begun. Invoiced - the purchase is already registered and identified in our database. It has been prepared, billed and sent to the direction indicated as a delivery destination.

6.7. Treatment and delivery of the order.
Shipments are only carried out to destinations from Peninsular Spain. The sale of products from www.psilsport.com is excluded for Balearic Islands and Canary Islands. The estimated delivery time is 48-72H since the day after the order payment confirmation. (Excluded Saturdays, Sundays and holidays) There is also the urgent shipping option with delivery in 24 hours, since the day after confirmation of the order payment. (Excluded Saturdays, Sundays and holidays) Products are delivered in safe packaging. If external damage is detected in the packaging of the product, the customer must detail this fact in the voucher that signs the carrier and immediately contact our customer service line through www.picsilsport.com or through number 910 05 37 67. A delivery voucher without any damage review is equivalent to a product with packaging in perfect condition. Likewise, if damage to the product is detected once the bulge is opened being the packaging in perfect condition, the customer has 24h since receipt to contact our customer service line through www.picsilsport.com. If you are not in the address indicated at the time of delivery, you will be left a step notice in which the phone number with which you can contact for the realization of a new delivery attempt will be left. After 3 business days of the first attempt without the client having agreed a new delivery date, his order will be returned to our warehouse.

6.8. Setting of the order.
In case you want to track the shipment, you can access the www.pipsilsport.com web portal and contact our department.

Warranty

PICSIL manifests and guarantees that you can sell products from its web portal www.picsilsport.com.picsil manifests and guarantees that its Internet platforms are technically prepared for the sale of products and services.

The guarantee period is two years, since the delivery of the product, although there are no deficiencies caused by negligence, blows, incorrect use or undue manipulations, incorrect facilities not carried out by technical services authorized when appropriate, etc., or materials that are worn by use.

PICSIL reserves the right to request an official technical service of the brand, a verification of the origin of the problem. In case of being a defect caused by cause of its origin, the repair will be invoiced. In those cases that justify the application of the guarantee, the repair, replacement of the article, reduction or return, in the legally established terms.

Returns

Product return
You have 60 calendar days to return the purchase. Contact our customer service to know how to proceed to return.

Never send the article without having previously contacted our customer service.

Although the collection and shipping management is managed by PICSIL, the collection expenses will be assumed by the client and those of shipping will be completely free assuming that cost.

Return conditions:
- Articles without signs of use. - Return with all its components, accessories, instruction manuals and original packaging. - Return deadline: 60 calendar days from the day the delivery is made.

Return exceptions:
Food and sports supplementation articles. - Structures made on request or custom items. - This right of return is additionally recognized to the legally established rights for consumers and users for current legislation, given the lack of compliance with the contract.

Product return
Contact our customer service to solve the problem in the shortest possible time.

Return for damage to shipping
The deadlines to make the claim for damage to the merchandise will be 24 hours from the date delivery if the damages are not appreciated externally. If they are appreciated in the delivery, the claim makes the carrier at that time

Customer service: help, suggestions, claims

At any time, you can contact our customer service to ask for help, put suggestions or claims by writing to sporta.cliente@psilsport.com

Use of cookies

PICSIL uses cookie or similar files in any type of use of the portal. However, cookies used are associated only with anonymous users and their terminals, without providing references that allow user personal data. They are aimed at simplifying their use of www.psilsport.com and their subdomains, and contributing better use experience. Also, in relation to how much preceding, PICSIL informs you about the fact that most browsers allow users to delete the cookies of the hard disk from their computer, block them or receive a message before recording one.