Delivery costs depend on the category of products or the type of delivery chosen. The products are delivered directly to the address or delivery address indicated by the customer, under the conditions set forth below, through the MRW, GLS messaging agency or another that the customer decides in the purchase process. Delivery costs are made up of a base value per order or delivery. If your order consists of products included in different classes, the total value of delivery costs will be the highest value of these classes. Please read the detailed explanation: Base cost The base cost represents a value set by article class. Rate applied to each of the defined product classes: Class 1 - Normal dimension and weight products (up to 5kg) Class 2 - High dimension and weight products (+ 5kg) The base cost represents a fixed value per article class.

Shipments are only carried out to destinations from Peninsular Spain. The sale of products from www.psilsport.com is excluded for Balearic Islands and Canary Islands. The estimated delivery time is 48-72H since the day after the order payment confirmation. (Excluded Saturdays, Sundays and holidays) There is also the urgent shipping option with delivery in 24 hours, since the day after confirmation of the order payment. (Excluded Saturdays, Sundays and holidays) Products are delivered in safe packaging. If external damage is detected in the packaging of the product, the customer must detail this fact in the voucher that signs the carrier and immediately contact our customer service line through www.picsilsport.com or through number 910 05 37 67. A delivery voucher without any damage review is equivalent to a product with packaging in perfect condition. Likewise, if damage to the product is detected once the bulge is opened being the packaging in perfect condition, the customer has 24h since receipt to contact our customer service line through www.picsilsport.com. If you are not in the address indicated at the time of delivery, you will be left a step notice in which the phone number will be contained with which you can contact for the realization of a new delivery attempt. After 3 business days of the first attempt without the client having agreed a new delivery date, his order will be returned to our warehouse.

In case you want to track the shipment, you can access the www.pipsilsport.com web portal and contact our department.